Description Position Overview Apple Technicians help create energy and excitement around Apple products, provide technology solutions, and get products into customers' hands. Introducing people to the exciting world of Apple, turning curiosity into intense interest by staying in tune with the latest products and initiatives, ready to apply your expertise in customer interactions. Helping to get more out of our products by sharing knowledge and providing exceptional customer service by thriving on interactions with customers as well as with team members. Apple technicians get new owners started and provide current Apple users with quick and efficient support. Respond to customer concerns and requests and ensure all bookstore property and personnel are secure. Responsibilities Driving sales and providing product support. Exemplify superior Apple knowledge and expertise in troubleshooting and repairs. Work with the vendor to resolve complex problems and ensure customer satisfaction. Strong communication skills to converse freely and comfortably with small groups and individual customers. Assess customers' sales and/or support needs when they arrive, provide solutions, and deliver great customer experiences in any environment, invigorated by constant personal interaction. Repair flexibility (diagnosis, MRI) to regularly rotate through different technical specialties and skill sets. Keep current on Apple and computer product changes or new product launches. Other duties as assigned. Follett Higher Education is a drug-free workplace environment. Pay Range: $12.00-$29.88/hour Qualifications 3-5 years of relevant experience. Bachelor's degree or equivalent. Previous computer software or product knowledge is required. Customer service, sales support, and ability to diagnose, repair, and problem solve. Advanced computer skills, which include the ability to create and save text documents and to create and send emails. Previous experience in a warehouse, retail, or shipping/receiving environment (preferred). Self-motivated and able to multi-task with minimal supervision. Proactively meets both internal and external customer needs. Effective work methods and consistently meets commitments. Uses sound judgment and decision-making skills. Effective communication skills - clear, concise, and positive. Apple certifications are required. Possible nights and weekends, able to work beyond store hours. #J-18808-Ljbffr Follett
...Title: Store Clerk/Cashier Location: Lititz, PA 17543 Duration: 1 month Contract Schedule : Monday-Saturday; 9am-5pm full time temp position to work during holiday season. Job Summary: Seeking a Store Clerk/Cashier to support holiday...
...Job Description Physician Affiliate Group of New York (PAGNY) is adding a Pathology Assistant to the group at NYC Health + Hospitals/Jacobi and North Central Bronx . Jacobi Medical Center is a 457-bed, Level I Trauma Center and North Central Bronx Hospital (NCB)...
...RN-Clinic Gastroenterology Full Time Job Summary: ~ RN provides direct patient care to patients using the nursing process in accordance with applicable scope and standards of practice. Reports to : Clinical Nurse Supervisor Education: Associate...
...Boiler Plant Operator You will serve as a Boiler Plant Operator in the NAVFAC MIDLANT, PRODUCTION DIVISION of NAVFAC ENGINEERING CMD MID-ATLANTIC. Responsibilities include operating a boiler with responsibility for the operation of all equipment in the boiler plants...
...Holidays \n ~ Company Paid Training and Certifications \n ~ Shift Differential \n \n A Warren Fab Heavy Plate Welder is welding and fabricating massive steel structures like large steel girders, beams, and nodes for skyscrapers and large power generation...