Customer Service Representative - Entry Level - Immediate Hire Job at New Catalyst Incorporated, Louisville, KY

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  • New Catalyst Incorporated
  • Louisville, KY

Job Description

We’re a purpose-driven outreach and marketing firm partnering with nonprofits, advocacy groups, and socially responsible brands to increase awareness, expand community engagement, and support meaningful causes nationwide.

We’re currently hiring a Customer Service Representative – Entry Level to join our growing team! This is an excellent opportunity for candidates who enjoy working with people, want hands-on experience, and are motivated to make a positive impact. No previous experience required — full training provided.

Key Responsibilities

  • Represent nonprofit clients at community events, outreach programs, and fundraising initiatives

  • Provide excellent customer service while engaging with donors, supporters, and the public

  • Communicate nonprofit missions clearly and inspire community involvement

  • Help maintain donor relationships and contribute to campaign growth

  • Collaborate with your team to ensure smooth event operations and positive public interactions

  • Demonstrate professionalism, empathy, and strong communication skills at all times

Qualifications

  • Strong communication and interpersonal skills

  • Friendly, outgoing, and people-oriented

  • Interest in nonprofits, advocacy, community work, or fundraising

  • Comfortable working in busy public environments

  • Must be 18+ and authorized to work in the U.S.

  • No experience required — we provide paid training!

What We Offer

  • 💼 Full-time position with paid training

  • 📈 Career advancement and leadership development opportunities

  • 🌱 Hands-on experience in event marketing, community outreach, and nonprofit fundraising

  • ❤️ A role that lets you make a real social impact

  • 🤝 Supportive, diverse, and inclusive team culture

  • ✈️ Optional travel opportunities across the U.S.

Start Your Career With Purpose

Whether you're entering the workforce for the first time or seeking a meaningful new direction, this entry-level role provides the training, support, and opportunities you need to excel.

If you're positive, people-focused, and excited to make an impact — we’d love to meet you!

Job Tags

Full time, Currently hiring,

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