Job Description

Job Description

Job Description

What Makes a McKibbon Security Guard?

In this role you will perform a variety of hotel/restaurant security duties and procedures to ensure the safety and security of guests, employees and the property as well as the property's assets.

A Day in the Life: 

• You will anticipate guests’ needs, respond promptly and acknowledge all guests in a timely manner. 
• You will maintain positive guest relations at all times.
• You will resolve guest complaints and ensure guest satisfaction.
• You will maintain a complete knowledge of: hotel features/services, hours of operations.
• You will respond to all emergency situations and provide direction as needed.
• You will work to resolve disruptive guests in a professional and customer focused manner
• You will walk the property regularly to ensure all doors are secure and stair wells maintained.
• You will communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery). 
• You will play role as key contact for emergency personnel who come to the hotel 

Job Requirements

• Previous experience working in a security role 
• A high school diploma or equivalent vocational training certificate
• Experience working at a hotel or restaurant establishment (highly desired) 
• Proficiency with computers 
• Basic math skills
• The ability to provide excellent customer service and maintain a professional demeanor at all times
• Great verbal and written communication skills 
• Certified in Safety and Training, or Licensed as a Security Officer preferred
• CPR and First Aide Certified preferred
• Ability to work nights and weekends 

Perks & Benefits Beyond the Basics: 

We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: 

Full Time Associates:

• Comprehensive benefits package including medical, dental, and vision  
• Life insurance 
• Pet Insurance
• Short and long-term disability 
• Paid time off and holidays 
• Tuition assistance 

Financial & Occupational Wellness: All Associates 

• Competitive Compensation with incentives (incentives vary by position)
• 401K Savings Plan with 50% matching funds
• Associate referral program 
• Brand and company training classes, workshops and conferences for career growth and development (varies by position)
• Wellbeats APP to support physical and mental wellness

Personal Wellness: All Associates

• Fundraising matching funds program 
• Team volunteer opportunities 
• 24/7 chaplain services 
• Exclusive hotel rate discounts 

Any state specific holiday, vacation or benefit requirements will apply

Job Tags

Similar Jobs