Job Description
Salary : $46,654.40 - $80,620.80 Annually
Location : Irvine, CA
Job Type: Full-Time
Job Number: 4027
Department: Community & Library Services
Opening Date: 11/05/2025
Closing Date: 11/17/2025 5:00 PM Pacific
Description Do you have the desire to make a meaningful impact by engaging with a vibrant and diverse community through a world class public library system? The City of Irvine seeks a collaborative and innovative individual to take a key customer service role in the development of Irvine's new, locally operated, and world-class public library system. The Library Associate I, under direct supervision, performs a variety of library clerical, technical, and customer service tasks.
If you are experienced in assisting library customers in the use of library services and technology, and excited about the prospect of joining an organization that values people and community, the Library Associate I could be an excellent opportunity for you!
Full-time Salary Range: Library Associate I - $52,000.00- $77,001.60 Annually
This recruitment will supplement an existing Eligibility List for the Library Associate I position, which will expire on May 5, 2026. If you are already on an Eligibility List for the Library Associate I and wish to be considered for this role, please reapply to show interest. Your Impact
- Assist library customers in the use of library services and technology; perform lending services functions such as checking in/out materials, registering new patron accounts.
- Handle money for fees or other purposes.
- Assist with interpreting library policies and procedures for customers; maintain confidentiality of customer records.
- Respond to customers regarding general and routine directional inquiries and refer customers to appropriate resources and staff.
- Assist with collection maintenance as directed.
- As directed, assist with the supervision of facility rentals and enforce rules applicable to that reservation.
- Hours may include evenings and weekends.
- Find additional information in the Library Associate I job description.
Minimum Qualifications
- High school diploma or equivalent with some clerical and/or customer service experience, or any combination of education and experience that provides equivalent knowledge, skills, and abilities.
- Possession of, or ability to obtain, a valid California driver's license.
- Ability to possess or obtain a First Aid and CPR certification within three months of employment is required.
Best Fit
- Ability to provide excellent customer service by meeting the public with courtesy and sensitivity.
- Ability to apply City Library policies and procedures.
- Ability to communicate clearly and concisely, orally and in writing, to a diverse audience.
- Ability to understand library-specific clerical tasks.
Your Team
The Mission of the Employees of the City of Irvine is to create and maintain a community where people can live, work, and play in an environment that is safe, vibrant, and aesthetically pleasing. We are one team that exists to serve our community in the continual pursuit of a City that offers an exceptional quality of life. The City of Irvine's five values of
Humility ,
Innovation ,
Empathy ,
Passion , and
Integrity reflect the interests and needs of the community, and the level of service they expect and desire. We are
One Irvine through embrace of a team-oriented approach by living our values every day.
The provides exceptional service, innovative programs, and diverse cultural experiences in vibrant and sustainable spaces. The department consists of the following award-winning programs and services: Human Services; Community Parks, Outreach and Open Space; Athletics, Aquatics, Arts, Great Park Operations, and Attractions; Reservation, Program Services; Irvine Animal Care Center; Administrative Services; and the new Irvine Public Library System.
The Process
The selection process will include an examination and a background investigation prior to appointment. This recruitment may establish an eligibility list to fill future positions in similar and/or lower classifications within the organization.
Equal Opportunity Employer
The City of Irvine is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities. We encourage you to inform Human Resources at least two business days prior to the first phase of the selection process if you have a disability that may require an accommodation.
01
How many years of experience do you have in customer service roles?
- No experience
- Less than 1 year of experience
- 1 -3 years of experience
- 3 - 5 years of experience
- 5 + years of experience
02
How many years of experience do you have working in a public library?
- No experience
- Less than 1 year of experience
- 1 - 3 years of experience
- 3 - 5 years of experience
- More than 5 years of experience
03
Please describe your experience and prior job duties working in a public library. If no experience, enter "NA".
04
Please indicate your highest level of education completed:
- High School/GED
- Some college
- Associate's degree
- Bachelor's degree
- Master's degree
- PhD or higher
- Other
05
Why do you want to work for the City of Irvine?
06
Why do you want to work at a public library?
07
Share an example of a time you gave exemplary customer service.
08
Share an example of an experience that shows your ability to pay attention to detail.
Required Question
Job Tags
Full time, Afternoon shift,