Job Description

Join to apply for the Machine Learning Engineer - Search role at Zoom

Join to apply for the Machine Learning Engineer - Search role at Zoom

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What You Can Expect

Zoom is looking for an innovative and skilled Machine Learning Engineer to join our Search team. The focus will be on improving how Zoom's AI Companion generates useful, actionable answers.

What You Can Expect

Zoom is looking for an innovative and skilled Machine Learning Engineer to join our Search team. The focus will be on improving how Zoom's AI Companion generates useful, actionable answers.

About The Team

With eight specialized departments, the engineering team functions as a highly collaborative, diverse powerhouse. Each department mission is to deliver seamless and innovative communication solutions. These range from software development and machine learning to quality assurance teams that work to create and maintain Zoom's user-friendly interfaces and robust infrastructure. The team continues to push the boundaries of communication technology, bringing people together regardless of their physical distance.

Responsibilities

• Evaluating Artificial Intelligence function. LLM prompt engineering.
• Supporting AI model optimization.
• Building and deploying state of the art GenAI use cases.
• Building pipelines to consume the various data source for AI services.
• Building metrics, dashboards to measure both AI and system performance.
• Working closely with the research teams to build required tools and services to make them productive.
• Working closely with the product and operations teams to integrate ML services seamlessly into the products.
• Working closely with various teams on data acquisition, cleanup and related tooling.

What Were Looking For

• Have a relevant expertise in Computer Science, Artificial Intelligence, Machine Learning, or related STEM field.
• Have 5+ years work experience.
• Have coding skills in Python, C/C++, or Java.
• Experience with LLM tuning, prompt engineering.
• Experience with one or more of the following: Natural Language Processing, text understanding, classification, ranking systems or similar
• Have a solid comprehension of AI concepts, algorithms, and frameworks (e.g. TensorFlow, PyTorch).
• Have knowledge about software development best practices and version control systems (e.g. Git).
• Have troubleshooting and debugging skills.

Minimum

Salary Range or On Target Earnings:

$174 700,00

Maximum

$382 200,00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date

10/31/25

Ways of Working

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.

Were problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. Were committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us knowwere here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  IT Services and IT Consulting

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Job Tags

Full time, Work experience placement, Summer work, Internship, 16 hours, Work at office, Remote work,

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