Job Description

Description:

The Optomi, in partnership with an industry leader in the Entertainment industry, is seeking a Workforce Analyst to join the Workforce Technology team to provide support as an SAP HR systems expert, supporting the sustainment and evolution of our Core HR platforms SAP and Workday. This role is critical in ensuring data integrity, system stability, and readiness as we prepare to transition to a new Core HR System.

Responsibilities of Role:

• Act as a functional SME for SAP & Deep understanding of SAP HR modules
• December Release OSS Note review process
• Ability to assess downstream impacts across WFT tables and t-codes
• Coordination with testing teams to validate changes
• Conduct end-to-end testing of system enhancements and support their implementation to ensure that the delivered enhancement meets all requirements.
• Collaborate with functional and technical partners to coordinate the application of upgrades or fixes.
• Provide guidance and functional support to business partners.
• Conduct troubleshooting to validate system issues and bug resolutions.
• Oversee and audit the UAT process, ensuring accurate resolution of defects, timely completion of testing, and proper handling of data.
• Consistently exercise discretionary work/judgment in matters of significance.
• Perform work without appreciable direction, with work reviewed from a relatively long-term perspective for desired results.
• Ad hoc special projects as required or necessary.

Must haves:

1. Must have SAP HR Modules experience (Personal Data) - especially with On Prem, note that On Prem experience could be from 3-4 yrs ago and should be able to pick back up in that space - We have legacy on OnPrem that we are working with which is the reason for the need
2. Success Factors and or Workday implementation experience

Qualifications:

• 3+ years of experience supporting technology solutions for SAP HR Modules
• Collaborative, work as part of a team in a constructive way.
• Apply creative and logical approach to identify solutions.
• Excellent interpersonal skills, including customer service skills and demonstrated ability to build partnerships.
• Ability to translate complex business interactions into technical configuration.
• Excellent communication and collaboration skills for both technical and non-technical audiences.
• Demonstrated ability to think and plan in a broad, systematic way.
• Strong sense of ownership and ability to follow tasks through to completion.
• Experience configuring and maintaining HR applications.
• Experience in Service Now or similar ticketing tool.

Preferred:

• Deep SAP HR Technical experience preferred.
• 3 years of SAP HR support experience.

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