Experienced Hire Customer Success McLean, Virginia
Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day. When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things.
Technical Delivery Managers (TDMs) are responsible for two of our most important company objectives: (1) ensure our customers achieve remarkable business results through technology engagements and (2) drive customer growth through technology expertise, trusted advice, relationships, and, most importantly, demonstrated results. TDMs manage and deliver innovative solutions built on the Appian platform for our customers, overseeing all aspects of agile delivery for Appian led engagements, including risk management and impediment removal. TDMs also team closely with front-line sales reps to drive growth in strategic accounts and integrated deals. TDMs engage in all aspects of driving results and growth at strategic accounts, including: project management, account management, relationship building (both customers and partners), financial management, opportunity qualification, problem identification, project/use case definition, demand generation, services positioning, and account strategy. All of these activities are performed in partnership with Appian Sales, Appian Partners, and other members of the Customer Success team, including Customer Success Managers (CSMs).
This role is based at our HQ in McLean, VA. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.
To be successful in this role, you need:
About Appian
Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operationsresulting in better growth and superior customer experiences. For more information, visit appian.com . [Nasdaq: APPN]
#J-18808-Ljbffr...Summary Edit moving images on film, video, or other media. May edit or synchronize soundtracks with images. Duties Cut shot... ...seamless as possible. Study scripts to become familiar with production concepts and requirements. Edit films and videotapes to insert...
Summary:E-Commerce Personal Shoppers are first and foremost responsible for guest relations and satisfaction by building a reputation... ...Ultimate Service. He/She is responsible for selecting StreetSide online orders and packaging them in accordance with Store Operations...
...Lucid Staffing Solutions is seeking a travel Cath Lab Technologist for a travel job in Milwaukee, Wisconsin. Job Description & Requirements... .... ~ Insurance Options Choose from 4 health plans plus dental, vision, and workers compensation. ~401(k) Match 4% match...
...Treasury Team for employee(s) on LOA. Completes monthly reporting and WSIB premium payment request. Delivers monthly in-person or virtual information sessions for payroll system users. Quarterly Responsibilities: ~ Conducts reconciliations for assigned payrolls....
...Job Description Job Description Senior Data/BI Engineer Remote (prefer EST or CST hours); light travel involved Full-time We are looking for someone who is as interested in doing ETL and ELT data engineering work as they are in doing the data visualization...