As a Virtual Trip Concierge Assistant, you will help travelers enjoy a smooth planning process by providing personalized information, answering questions, and supporting their needs. Your mission is to make every step of the journey simple, enjoyable, and stress-free.
At Destiny&Co , we focus on building trust, delivering clarity, and helping travelers create memorable moments.
Key Responsibilities
• Support clients with itinerary confirmations, changes, and travel updates.
• Share destination information and helpful recommendations.
• Communicate professionally through various channels.
• Follow up before and after travel.
• Resolve concerns with empathy and efficiency.
Benefits
• Remote role with flexibility.
• Training and development resources provided.
• Industry perks and discounts available.
• Supportive team environment.
What We’re Looking For
• Strong communication skills.
• Customer service experience preferred.
• Organized and detail-oriented.
• Comfortable using digital platforms.
• Passion for travel and guest care.
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